The dispatcher plays a critical role within the company. Dispatchers are responsible for pre-assigning chauffeurs’ morning reservations, confirming scheduled vs. actual start times, communicating correspondence and special instructions, recording any vehicle or service issues, and ensuring chauffeurs feel they have a point of contact for comments, questions, or concerns.
- The dispatcher must have strong area knowledge
- Must be flexible with schedule (weekends, days, or evenings may be required)
- Must possess the ability to work in a paced environment with several external influences
- Advanced knowledge of Microsoft Office is required